Last updated: May 9, 2026
Hank's Home Guide ("we," "us," or "our") is a consumer home services brand operated by Elevatz Marketing Inc., a Canadian marketing company. We publish content, advertising, and referral programs to help homeowners make informed decisions about home improvement products and services.
This Privacy Policy applies to information collected through our websites, landing pages, lead forms — including forms hosted on third-party platforms such as Google — and any other channels where this policy is linked or referenced.
When you interact with our lead forms or landing pages, we may collect the following:
We use the information you provide for the following purposes:
We will not use your information for purposes that are incompatible with those described above without obtaining your consent.
When you submit a lead form on Hank's Home Guide, the primary purpose of that form is to connect you with a vetted local service provider relevant to your inquiry. By submitting your information, you consent to that information being shared with one or more of our trusted service partners so that they may contact you directly with a quote, estimate, or consultation.
Our service partners are home improvement and home services businesses operating in your region. We take reasonable steps to ensure our partners are reputable and qualified. However, once your information has been shared with a partner, their own privacy practices will govern how they handle your data.
We do not sell your personal information to data brokers or unrelated third parties. We may also share information with:
Some of our lead forms are hosted directly on Google's advertising platforms (such as Google Ads Lead Form Extensions). When you submit a form through Google, your information is collected by Google and then transmitted to us in accordance with Google's Privacy Policy. We then handle that information as described in this policy.
By submitting a Google-hosted lead form linked to Hank's Home Guide, you acknowledge that your data will be received by Elevatz Marketing Inc. and may be shared with a relevant service partner as described in Section 4 above.
By submitting your contact information, you agree that Elevatz Marketing Inc. and/or our service partners may contact you via phone, email, or SMS regarding your inquiry. Standard message and data rates may apply for text messages. You may opt out of communications at any time by replying STOP to any text message, clicking unsubscribe in any email, or contacting us directly at privacy@hankshomeguide.com.
We retain your personal information for as long as is necessary to fulfill the purposes described in this policy, or as required by applicable law. If you would like to request deletion of your information from our records, please contact us at privacy@hankshomeguide.com.
As a Canadian business, Elevatz Marketing Inc. operates in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. You have the right to:
To exercise any of these rights, please contact us at privacy@hankshomeguide.com.
Our websites and landing pages may use cookies, pixels, and similar tracking technologies for the purposes of analytics, advertising measurement, and retargeting. This includes tools such as Google Analytics and Meta Pixel. You may control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of certain pages.
Our pages may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our services after an update constitutes acceptance of the revised policy.
Last updated: May 9, 2026
By accessing any Hank's Home Guide website, landing page, or lead form, you agree to be bound by these Terms of Use. These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
Hank's Home Guide is a marketing and referral platform operated by Elevatz Marketing Inc. We do not directly provide home improvement services. Our role is to connect consumers with qualified local service partners. We make no warranty regarding the quality, pricing, or availability of services provided by those partners.
Information about government rebate programs (including the Ontario Heat Pump Rebate Program) is provided for general informational purposes only. Program eligibility, rebate amounts, and availability are subject to change and are determined by the relevant government authority, not by Elevatz Marketing Inc. We are not affiliated with the Government of Ontario or any government agency.
To the fullest extent permitted by law, Elevatz Marketing Inc. shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this site, reliance on information provided, or your dealings with any service partner.
All content on Hank's Home Guide — including the Hank character, brand name, copy, and design — is the property of Elevatz Marketing Inc. and may not be reproduced without written permission.
For questions about these terms or our privacy practices, contact us at privacy@hankshomeguide.com.